Kashwaree customer care
Privacy Policy
This Privacy Policy explains how Kashwaree collects, uses, stores and protects your personal information when you visit our website, create an account or place an order.
Last updated: 03 August 2026
Information We Collect
We collect information you provide directly, including your name, phone number, email address, delivery address, account details, order information and messages sent to our customer-care team. We may also collect device, browser, IP address and website-usage information needed to operate and improve the service.
How We Use Your Information
We use your information to process and deliver orders, manage your account, provide customer support, send order and service updates, prevent fraud and misuse, improve our products and website, and comply with legal obligations.
Sharing Your Information
We may share only the information necessary with trusted service providers such as delivery partners, payment providers, hosting providers and professional advisers. We do not sell or rent your personal information. We may disclose information where required by law.
Cookies and Similar Technologies
We use cookies and similar technologies to keep the website working, remember preferences, understand website use and improve your experience. You may control cookies through your browser settings, although disabling essential cookies can affect site functionality.
Data Security
We use reasonable technical and organisational safeguards to protect your information. No internet transmission or storage method is completely secure, so absolute security cannot be guaranteed.
Data Retention
We retain personal information only for as long as necessary to provide our services, meet legal and accounting requirements, resolve disputes and enforce agreements.
Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of eligible personal information and may withdraw consent where processing is based on consent. Contact us to make a request.
Children’s Privacy
Our website and products are not intended for children under 18. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this policy from time to time. The revised policy will be published on this page with the updated date.
Contact Us
Kashwaree, No 79, Poruwadanda West, 12440, Sri Lanka · +94 77 829 9666 · kashwaree@gmail.com · WhatsApp: +94 77 829 9666